| 引用本文：张恩宇,陈娟.北京市某城区社区卫生服务医务人员满意度分析[J].中国卫生政策研究,2011,4(8):44-47 |
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| 北京市某城区社区卫生服务医务人员满意度分析 |
| 投稿时间：2011-04-15 修订日期：2011-07-13 PDF全文浏览 HTML全文浏览 |
| 张恩宇1, 陈娟1 |
| 北京大学公共卫生学院 |
| 摘要:目的：了解社区医务人员工作满意度，完善社区卫生服务管理机制。 方法：对北京市某城区41个社区卫生服务站和11个区医院的保健科共计458名医务人员进行问卷调查。 结果：调查对象工作满意度水平一般,其中满意度较低的项目是收入和福利待遇、工作负担、个人发展机会和机构管理水平。而机构管理水平、工作发展前景和成就荣誉感是影响工作满意度的主要因素。建议：重视社区医务人员满意度状态，宣传社区服务理念；建立有效的激励机制和收入保障制度，提高机构管理水平是提升社区医务人员满意度的重要手段。 |
| 关键词:社区卫生服务 医务人员 满意度 |
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| Analysis on community health workers’ job satisfaction in urban Beijing |
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| Abstract:Objective: Investigate on community health workers’ job satisfaction, and improve community health service management. Methods: Within an urban area of Beijing, 458 medical workers from 11 branches and 41 health stations were investigated by using a questionnaire. Results: The survey data shows that the current urban community health workers’ job satisfaction is not high. The lower terms of satisfaction are income and benefit package, workload, personal development and institutional management. The institutional management, career development and honor are the main factors affecting job satisfaction. Recommendation: Emphasizing on the status of community health workers; publicizing the concept of community service; establishing an effective system of incentives and income security, and improving institutional management are the key measures to enhance the community health workers’ job satisfaction. |
| Key words:Community health service Health workers Job satisfaction |
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